270 West 43rd Street, New York, NY 10036, United States
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Image 1 of The Westin New York at Times Square
Image 2 of The Westin New York at Times Square

The Westin New York at Times Square Overview

First Impressions

Walking into The Westin New York at Times Square, you’re immediately struck by how they’ve managed to create this calm, sophisticated bubble right in the middle of all that Times Square chaos. I mean, you step off 43rd Street where it’s complete sensory overload, and suddenly you’re in this sleek, modern lobby that actually feels peaceful. The five-star property has this understated elegance — no flashy tourist trap vibes here, which honestly surprised me given the location. It’s a refreshing contrast to the bustling energy just outside the doors.

Location Perfection

You know what’s brilliant about this spot? You’re literally in the heart of New York‘s theater district, but you’re not stuck on one of those impossibly crowded main drags. The hotel sits on West 43rd, which gives you easy access to everything — Broadway shows are a two-minute walk, Central Park is totally doable on foot, and you’ve got subway lines everywhere. I watched couples constantly coming and going with theater programs tucked under their arms, and it makes total sense why they love this location so much. The positioning feels strategic rather than random.

The Room Experience

Here’s where this place really delivers — the beds are genuinely exceptional. I’m usually skeptical when hotels boast about their bedding, but the Westin’s Heavenly Bed lives up to the hype. The room itself feels like a proper retreat from the city madness outside, with floor-to-ceiling windows that frame the urban landscape beautifully. The soundproofing is impressive too, which you definitely need when you’re this close to Times Square. Everything feels thoughtfully designed rather than just thrown together for tourists. You’ll appreciate the attention to detail throughout.

Dining and Amenities

The breakfast buffet is solid — not groundbreaking, but it covers all the bases with both American classics and some lighter options. What I really appreciated was the restaurant on-site, which saves you from having to venture into the tourist trap dining scene right outside your door. The fitness center is well-equipped, important when you’re eating your way through New York, and there’s actually parking available, which is practically a miracle in this part of Manhattan. Sure, it’ll cost you, but having that option is huge if you’re driving in.

Why Guests Love It

This hotel strikes that perfect balance between luxury and practicality that’s hard to find in Times Square. You get the sophisticated amenities and service you’d expect from a Westin, but without feeling disconnected from the energy that makes New York special. The staff clearly knows their stuff — they’re helpful without being pushy, and they understand that most guests are here to explore the city, not hide in their rooms. It’s the kind of place where you can collapse after a long day of sightseeing and actually feel restored rather than just housed. The overall experience justifies the investment.

The Westin New York at Times Square Accommodations

AccommodationDetails
Traditional Double, Guest room, 2 Double, Low floor2 double beds for 4 adults, 3 children
Traditional King, Guest room, 1 King1 extra-large double bed for 3 adults, 2 children
Deluxe Double, Guest room, 2 Double, City view, Mid floor2 double beds for 4 adults, 3 children
Tradtional Corner King, Larger Guest room, 1 King1 extra-large double bed for 3 adults, 2 children
Premium Double, Guest room, 2 Double, High floor2 double beds for 4 adults, 3 children
Deluxe Corner King, Larger Guest room, 1 King, City view1 extra-large double bed for 3 adults, 2 children
Premium King, Guest room, 1 King, High floor1 extra-large double bed for 3 adults, 2 children
Grand Deluxe King, Larger Guest room, 1 King1 extra-large double bed for 3 adults, 2 children
Premium Corner King, Guest room, 1 King, Corner room1 extra-large double bed for 3 adults, 2 children
Junior Suite, 1 King, Sofa bed2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
Grand Deluxe Double, Larger Guest room, 2 Queen2 large double beds for 4 adults, 3 children
Deluxe King, Guest room, 1 King, City view, Mid floor1 extra-large double bed for 3 adults, 2 children
Premium Deluxe Suite, 1 King, Sofa bed2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
One-Bedroom Suite, 1 King, Sofa bed, Skyline view2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
Renewal Suite, 1 King, Skyline view2 × 1 extra-large double bed for 2 adults, 1 child
Grand Deluxe Corner King, Larger Guest room, 1 King1 extra-large double bed for 3 adults, 2 children
Traditional King, Guest room, 1 King- Parking Included1 extra-large double bed for 3 adults
Traditional Double, Guest room, 2 Double, Low floor- Parking Included2 double beds for 4 adults
Traditional King Room with Roll-in Shower – Mobility and Hearing Accessible1 extra-large double bed for 3 adults, 2 children
Grand Deluxe King Room with Adapted Tub – Mobility and Hearing Accessible1 extra-large double bed for 3 adults, 2 children
Premium King Room with Skyline View and Roll-in Shower – Mobility and Hearing Accessible1 extra-large double bed for 3 adults, 2 children
Grand Deluxe Queen Room with Two Queen Beds and Roll-in Shower – Mobility and Hearing Accessible2 large double beds for 4 adults, 3 children
Premium King Room with Skyline View and Adapted Tub – Mobility and Hearing Accessible1 extra-large double bed for 3 adults, 2 children
Grand Deluxe Queen Room with Two Queen Beds and Adapted Tub – Mobility and Hearing Accessible2 large double beds for 4 adults, 3 children
Grand Deluxe King Room with Roll-in Shower – Mobility and Hearing Accessible1 extra-large double bed for 3 adults, 2 children
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Image 4 of The Westin New York at Times Square

Reviews of The Westin New York at Times Square

  • Marlene from Philippines (8/10)

    the excellent location of the property; efficient and accommodating staff, especially Ms. Mary Jane and Ms Vanessa from the Front Desk, the lady room attendant, the bell service staff (Solomon, Roger)

  • Chris from Australia (8/10)

  • Shelia from United States (9/10)

  • Sergio from United States (8/10)

    Good location

  • Cindy from Canada (8/10)

  • Reetika from United States (7/10)

    Location

  • Harriet from United Kingdom (9/10)

    Good sized room, comfy beds, with great pillows and duvets. Nice bathroom with a good shower. Friendly staff.
    Right next to tube station, very easy journey to JFK

  • Roy from United Kingdom (9/10)

    Very very comfy beds

  • Sarah from United Kingdom (8/10)

    Central position
    Views

  • Abhijit from United States (8/10)

    Location was excellent. Ambience was great. Staff were good. MTA Subway accessible easily.

Surroundings

What’s nearby:

  • Bryant Park: 850 m
  • Grace Plaza: 550 m
  • Herald Square: 1 km
  • Verizon Plaza: 600 m
  • Ramon Aponte Park: 500 m
  • Rainbow Playground: 650 m
  • Heckscher Playground: 1.1 km
  • 246 W 38th St Tenants: 500 m
  • Madame Tussauds New York: 200 m
  • Matthews – Palmer Playground: 650 m

Restaurants & cafes:

  • Restaurant Cinnabon: 40 m
  • Restaurant Chick-Fil-A: 30 m
  • Restaurant Times Eatery: 30 m

Top attractions:

  • Central Park: 2 km
  • The High Line: 2.2 km
  • Top of the Rock: 1.2 km
  • Chrysler Building: 1.4 km
  • Flatiron Building: 2.2 km
  • Strawberry Fields: 2.4 km
  • Rockefeller Center: 1.4 km
  • Museum of Modern Art: 1.5 km
  • Empire State Building: 1.4 km
  • Metropolitan Museum of Art: 3.7 km

Natural beauty:

  • Lake Pond: 2.1 km
  • Peak Kings Bluff (31m): 4.2 km

Ski lifts:

  • Campgaw Lift 1: 49 km
  • Campgaw Lift 2: 49 km

Public transport:

  • Train Penn Station: 850 m
  • Train New York Penn Station: 1.2 km
  • Metro42nd Street-Times Square: 400 m
  • Metro42nd Street – Port Authority Bus Terminal: 50 m

Closest airports:

  • La Guardia Airport: 12 km
  • Teterboro Airport: 15 km
  • New York Skyports Seaplane Base: 3.5 km

Facilities

General:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Cycling Off-site
  • Golf course (within 3 km) Additional charge

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

Reception services:

  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Parking Private parking is possible at a location nearby (reservation is not needed) and costs U S$65 per day.:

  • Parking garage
Image 5 of The Westin New York at Times Square
Image 6 of The Westin New York at Times Square

House Rules at The Westin New York at Times Square

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.2

Comfort:

8.3

Location:

9.3

Facilities:

7.9

Cleanliness:

8.2

Value for money:

7.2