The Chatwal, The Unbound Collection by Hyatt Overview
You know what hit me first walking into The Chatwal? The smell – and I mean that in the best way possible. It’s this rich, almost theatrical scent that makes perfect sense once you learn the building used to be the Lamb’s Club, where Broadway actors would hang out back in the day. The whole place feels like it’s channeling that 1920s glamour, but honestly, they’ve done it without making it feel like a theme park.
The location is pretty incredible if you’re actually planning to see shows – I mean, you’re literally in the heart of the Theater District on 44th Street. Times Square is right there (which can be overwhelming, fair warning), but here’s the thing most people don’t realize: the hotel sits back just enough that you don’t get the full chaos of the neon and crowds. Though honestly, if you’re looking for complete quiet, well… it’s still Midtown Manhattan. The trade-off is that you can stumble back from a late show in about three minutes flat, and there’s something pretty magical about that. Plus, you’ve got Bryant Park just a few blocks east, which is perfect for morning coffee when Times Square feels like too much.
What really gets me about this place is how they’ve handled the whole luxury thing – it doesn’t feel stuffy or pretentious like some five-star hotels can. The rooms have this Art Deco vibe that actually works (the headboards are gorgeous, sort of tufted leather situation), and the bathrooms are legitimately impressive with those deep soaking tubs. The staff seems to get that theater-goers have weird schedules too, so late check-ins aren’t treated like an inconvenience. I will say the rooms aren’t huge – this is a historic building in Manhattan, so don’t expect sprawling suites unless you’re really splurging – but they’ve used the space cleverly. The downstairs restaurant, The Lamb’s Club, is actually worth eating at, which isn’t always a given with hotel dining. They do a solid pre-theater menu that won’t leave you feeling stuffed during Act II.
One thing that surprised me – and this might sound weird – but the elevators are actually nice. I know, I know, but hear me out. They’re these beautiful Art Deco numbers that feel like part of the experience rather than just functional boxes. It’s details like that which make you feel like someone actually thought about what it’s like to stay here. The 8.2 rating makes sense to me because while everything feels high-end and well-maintained, it’s not trying to be the flashiest hotel in the city. It’s more like… sophisticated but approachable? If you’re coming to New York specifically for Broadway shows and want to feel like you’re part of that whole theater world history, this place really delivers on that fantasy without being cheesy about it.
The Chatwal, The Unbound Collection by Hyatt Accommodations
| Accommodation | Details |
|---|---|
| Deluxe Double Room with Two Double Beds | 2 double beds for 4 adults, 3 children |
| Deluxe King Room with Street View | 1 extra-large double bed for 2 adults, 1 child |
| One-Bedroom Suite | 2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children |
| Junior King Suite with Street View | 2 × 1 extra-large double bed for 3 adults, 2 children |
| Deluxe King Room with Terrace | 1 extra-large double bed for 2 adults, 1 child |
| Superior King Room | 1 extra-large double bed for 2 adults, 1 child |
| Superior Queen Room | 1 large double bed for 2 adults, 1 child |
| One-Bedroom Suite with Terrace | 2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children |
| One-Bedroom Garden Suite with Terrace | 2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children |
| One-Bedroom Director Penthouse Suite | 2 × 1 extra-large double bed for 3 adults, 2 children |
| One-Bedroom Producer Penthouse Suite | 2 × 1 extra-large double bed for 3 adults, 2 children |
| Junior King Suite with Terrace | 2 × 1 extra-large double bed for 2 adults, 1 child |
| Zen Suite with Terrace | 2 × 1 extra-large double bed for 2 adults, 1 child |
Reviews of The Chatwal, The Unbound Collection by Hyatt
John from United States (9/10)
I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.
Matthew from United Kingdom (8/10)
The staff are very friendly and helpful.
It was very clean all round and the room was very spacious.
Great location too.Diane from United Kingdom (7/10)
Location and food in restaurant and cleaning service
John from United Kingdom (9/10)
The Bell Hops were really friendly, and helpful.
Jehan from United States (8/10)
Location location
P from India (8/10)
location & the room
Hanne from Norway (8/10)
Great staff, great advice on restaurants from the consierge, good conversations with the life guard/pool attendant and very friendly doormen! Nice little pool, nice and large room (junior suite).
Lina from United States (7/10)
Location
Walter from United States (8/10)
Room service breakfast was good but not exceptional…
Ian from United Kingdom (9/10)
Great location, superb breakfast, helpful staff
Surroundings
What’s nearby:
- Radio Park: 750 m
- Bryant Park: 500 m
- Grace Plaza: 150 m
- Verizon Plaza: 250 m
- Channel Gardens: 750 m
- Top of the Rock: 700 m
- Ramon Aponte Park: 750 m
- Rockefeller Center: 850 m
- 246 W 38th St Tenants: 750 m
- Madame Tussauds New York: 400 m
Restaurants & cafes:
- RestaurantBXL Café: 250 m
- Restaurant Lambs Club: 10 m
- Restaurant Gatsby’s Landing: 20 m
Top attractions:
- Central Park: 1.9 km
- The High Line: 2.7 km
- Chrysler Building: 1.1 km
- Flatiron Building: 2 km
- Strawberry Fields: 2.6 km
- Museum of Modern Art: 1 km
- Empire State Building: 1.2 km
- One World Trade Center: 7 km
- Metropolitan Museum of Art: 3.5 km
- National September 11 Memorial & Museum: 7 km
Natural beauty:
- Lake Pond: 1.6 km
- Peak Kings Bluff (31m): 4.9 km
Public transport:
- Train Grand Central Station: 850 m
- Train New York Penn Station: 1.3 km
- Metro42nd Street-Times Square: 400 m
- Metro42nd Street - Bryant Park: 300 m
Closest airports:
- La Guardia Airport: 11 km
- Teterboro Airport: 16 km
- New York Skyports Seaplane Base: 3.3 km
Facilities
Bedroom:
- Wardrobe or closet
- Alarm clock
General:
- Hypoallergenic
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Car hire
- Laptop safe
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Coffee machine
- Refrigerator
Bathroom:
- Bidet
- Bath or shower
- Private bathroom
- Free toiletries
- Hairdryer
- Bath
- Shower
Wellness:
- Fitness
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
Activities:
- Bicycle rental
Living Area:
- Seating Area
- Desk
Food & Drink:
- Kid meals Additional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Auditory guidance
- Visual aids: Tactile signs
- Visual aids: Braille
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Languages spoken:
- German
- English
- Spanish
- French
- Hindi
- Portuguese
- Russian
- Slovak
- Filipino
- Chinese
Cleaning services:
- Daily housekeeping
- Trouser press Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Video
- DVD player
- Radio
- Telephone
- TV
- Pay-per-view channels
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Indoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Salt-water pool
Entertainment and family services:
- Babysitting/child services Additional charge
Parking Private parking is possible at a location nearby (reservation is not needed) and costs U S$75 per day.:
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
House Rules at The Chatwal, The Unbound Collection by Hyatt
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
