Lotte New York Palace

Lotte New York Palace Overview

First Impressions

Walking up to the Lotte New York Palace on Madison Avenue, you can’t help but feel like you’re stepping into something special. This five-star property sits right in the heart of Midtown East, and honestly — the location alone is worth talking about. I mean, you’re literally surrounded by some of New York’s best shopping and dining, with St. Patrick’s Cathedral just a few blocks away. The building itself has this grand, almost regal presence that makes you slow down and appreciate where you are.

The Room Experience

Here’s what I really loved — the beds are genuinely incredible. You know how hotels always claim to have amazing beds? Well, this place actually delivers on that promise, and guests consistently rave about getting proper sleep here. The room itself feels spacious by Manhattan standards, which is saying something. There’s this attention to detail in the furnishings and layout that you’d expect from a luxury property, but it doesn’t feel stuffy or overly formal. The windows offer great city views, and the soundproofing is solid enough that you forget you’re in one of the busiest neighborhoods in the world.

Location Perks

What strikes me most about staying here is how walkable everything becomes. You’re steps away from Fifth Avenue shopping, the subway connections are excellent, and Central Park is close enough for morning runs. Couples seem to particularly love this spot — I can see why, actually. There’s something romantic about being in the thick of Manhattan but having this elegant retreat to come back to. The neighborhood has that classic New York energy during the day, but it settles into a more sophisticated vibe in the evenings.

Dining and Amenities

The restaurant scene here is worth mentioning — you’ve got excellent options right in the hotel, but honestly, some of the city’s best dining is within a few blocks. What I appreciate is that they offer parking on-site, which is practically a luxury in this part of town. You don’t realize how much stress that eliminates until you’re not circling blocks looking for a spot. The service throughout the property feels polished without being overwhelming — staff members seem to genuinely know the neighborhood and can point you toward hidden gems.

Why Guests Love It

There’s clearly something special happening here because guests keep coming back — more so than at most other properties in the city. I think it’s the combination of that prime Madison Avenue address with the kind of comfort that makes you want to extend your stay. The luxury touches feel earned rather than flashy, and you get the sense that this place understands what travelers actually want. Whether you’re here for business meetings in Midtown or planning romantic evenings out, you’re positioned perfectly for both. It’s one of those rare hotels where the location score speaks for itself, but the experience inside matches the promise of the address.

Lotte New York Palace Accommodations

Reviews of Lotte New York Palace

• Michelle from Mexico (9/10)

  The staff were always kind and friendly, it was our anniversary trip so… I ordered a cake, and it was perfect and delicious, also the view from our room was incredible, very clean and super comfortable bed, the ubication its perfect. Definitely would stay again here.

• Maria from United States (9/10)

  Beautiful setting! Exudes old world elegance without being stuffy.

• S from Canada (7/10)

  The majority of the staff was great. A wonderful location and very comfortable accommodations.

• Laura from United States (7/10)

  Great location, beautiful hotel.

• Stefania from United Kingdom (8/10)

  The location

• Lilibeth from Puerto Rico (9/10)

  Loved the property

• Ellen from United States (7/10)

  The location is amazing and the size of the room and view were fantastic

• Sarah from Sweden (8/10)

  Famous property in central location, perfect walk to Broadway and Times Square. Gold room for breakfast and fantastic views.

• Teresa from United Kingdom (7/10)

  Location was fabulous

• Rhonda from United States (9/10)

  Beautiful, elegant hotel near Rockefeller Center. Lovely views of Saint Patrick’s Cathedral. Room was well appointed and very comfortable. Staff were very friendly and went out of their way to accommodate our needs when family came to visit. The lounge is the best place to enjoy a quiet drink from Troubles Trust, which can get noisy. Bed was comfortable and room was spacious. Lobby and bars are lovely-check out the Gold Room!

Surroundings

Facilities