350 West 39th St, Hell’s Kitchen, New York, NY 10018, United States
map
Image 1 of Hyatt Place New York City – Times Square
Image 2 of Hyatt Place New York City – Times Square

Hyatt Place New York City – Times Square Overview

First Impressions

Walking into Hyatt Place New York City – Times Square, you immediately notice how they’ve managed to create a sense of calm in one of the city’s most chaotic neighborhoods. The lobby feels modern and uncluttered — honestly, it’s a relief after navigating the madness of West 39th Street. What struck me most was how the staff seemed genuinely unfazed by the typical New York rush, which tells you they know what they’re doing in this four-star property.

Location & Neighborhood

You know what’s brilliant about this spot? You’re technically in Hell’s Kitchen, but you’re close enough to Times Square that you can walk there in about five minutes when you want the full tourist experience. The thing is, West 39th gives you a bit of breathing room from the absolute circus that is Broadway and 42nd Street. I mean, you’ll still hear the city humming outside your window, but it’s not the relentless honking and street performers that you get right in the thick of Times Square. Couples seem to really appreciate this balance — there’s a reason they rate the location so highly for romantic trips.

The Room Experience

The rooms are what you’d expect from Hyatt Place — clean, functional, and thoughtfully designed without being flashy. The beds are actually comfortable (not always a given in NYC), and there’s enough space to open your suitcase without doing yoga around it. What I appreciated most was the workspace setup — if you need to catch up on emails or plan your next day’s adventures, you’ve got a proper desk and decent lighting. The bathrooms are compact but well-designed, and honestly, having reliable hot water pressure in Manhattan feels like a small miracle.

Breakfast & Dining

The breakfast buffet here is solid — not spectacular, but it gets the job done before you head out to explore the city. You’ll find the usual suspects: eggs, bacon, pastries, coffee that’s better than diner coffee but not quite café quality. What’s nice is that it’s included and runs until a reasonable hour, so you don’t have to set an alarm if you’re not naturally an early riser. The real advantage is that you’re surrounded by Hell’s Kitchen restaurants, so dinner options are practically endless within a few blocks.

Why Guests Love It

This hotel works because it strikes the right balance for New York — you’re close enough to everything that matters, but you’re not paying premium Times Square prices or dealing with the absolute chaos of staying right on Broadway. The Hyatt Place brand delivers consistency, which matters when you’re in a city that can be overwhelming. It’s the kind of place where you can actually get a decent night’s sleep, recharge your devices, and wake up ready to tackle another day in the city. For couples especially, having that nearby access to both tourist attractions and authentic neighborhood dining makes it feel like you’re experiencing the real New York, not just the postcard version.

Best hotels in New York blend rooftop terraces, chef-driven tasting menus, and skyline spa sanctuaries.

Hyatt Place New York City – Times Square Accommodations

AccommodationDetails
Standard King Room1 extra-large double bed for 2 adults, 1 child
Standard King Room with Sofa Bed1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
King Room with Sofa Bed – High Floor1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
Standard Double Room with Two Double Beds2 double beds for 4 adults, 3 children
King Room – High Floor1 extra-large double bed for 2 adults, 1 child
King Room with Sofa Bed and City View1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
Double Room with Two Double Beds – High Floor2 double beds for 4 adults, 3 children
King Room with City View1 extra-large double bed for 2 adults, 1 child
Standard Double Room with Two Double Beds and Sofa Bed2 double beds and 1 sofa bed for 5 adults, 4 children
King Room with Sofa Bed and Roll-In Shower – Disability Access1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
Double Room with Two Double Beds and City View2 double beds for 4 adults, 3 children
Double Room with Two Double Beds and Sofa Bed2 double beds and 1 sofa bed for 5 adults, 4 children
Double Room with Two Double Beds and Sofa Bed – City View2 double beds and 1 sofa bed for 5 adults, 4 children
King Room with Roll-In Shower – Disability Access1 extra-large double bed for 2 adults, 1 child
Specialty King Room with Sofa Bed1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
Image 3 of Hyatt Place New York City – Times Square
Image 4 of Hyatt Place New York City – Times Square

Reviews of Hyatt Place New York City – Times Square

  • Lior from Israel (8/10)

    New York was the final destination in our road trip and what an experience it was. The checkin process was great thanks to Queen Rosa (We love you Rosa 🙂 ), the rooms were nice, tidy and exactly what you need in new york. The breakfast was very rich, fresh and superb, though you may want to come early in the morning to get a seat fast… The location… Wow – such a great location. 7 minutes walk from times square and you're in the center of the best city in the world. We highly recommend this hotel and a special thanks to Fransisco who helped with everything.

  • Brenda from United States (8/10)

    Breakfast was fantastic. Appreciated the liberal baggage hold before we could check in.

  • Katelyn from United States (8/10)

    Everything was great except the breakfast

  • Sandra from United States (9/10)

    Cleanliness

  • Michael from United States (8/10)

    I truly appreciated the warm, welcoming demeanor of the staff at the Hyatt Place NYC – Times Square. From the moment I stepped in, everyone I interacted with was friendly, attentive, and genuinely eager to help. It set a wonderfully positive tone for my stay. Additionally, the complimentary breakfast was absolutely fantastic. There was a wide selection of hot and cold items—perfectly cooked eggs, savory sausage, fluffy waffles and pancakes, fresh fruit, and more—making it not only convenient but also surprisingly indulgent. It was a great start to my day and demonstrated the hotel’s commitment to ensuring guests feel taken care of from morning to night.

  • Kelly from United States (8/10)

    Location was near Times Square and other Broadway venues!

  • Melissa from United States (8/10)

    Clean and location

  • Williams from United States (8/10)

    Breakfast was good. Would like to see omelet bar like the one in New Orleans.

  • Isabella from United Kingdom (9/10)

    The staff was very friendly, especially F&B Concetta

  • Francis from Puerto Rico (8/10)

    Comfortable y the breakfast was a plus.

Surroundings

What’s nearby:

  • The Spur: 950 m
  • Herald Square: 900 m
  • Bella Abzug Park: 650 m
  • Hudson Blvd Park: 1 km
  • Ramon Aponte Park: 800 m
  • Rainbow Playground: 800 m
  • 246 W 38th St Tenants: 300 m
  • Madame Tussauds New York: 650 m
  • The Highline 26th St Gate: 700 m
  • Matthews – Palmer Playground: 800 m

Restaurants & cafes:

  • Restaurant Mercato: 100 m
  • Restaurant Pomodoro: 50 m
  • Restaurant Scallywags Irish Pub and Restaurant: 50 m

Top attractions:

  • Bryant Park: 1 km
  • Central Park: 2.6 km
  • The High Line: 1.6 km
  • Top of the Rock: 1.8 km
  • Chrysler Building: 1.9 km
  • Flatiron Building: 2.1 km
  • Strawberry Fields: 3 km
  • Rockefeller Center: 2 km
  • Museum of Modern Art: 2.1 km
  • Empire State Building: 1.3 km

Natural beauty:

  • Lake Pond: 2.7 km
  • Peak Kings Bluff (31m): 4.1 km

Ski lifts:

  • Campgaw Lift 1: 49 km
  • Campgaw Lift 2: 49 km

Public transport:

  • Train Penn Station: 700 m
  • Train New York Penn Station: 950 m
  • Metro34th Street – Penn Station: 500 m
  • Metro42nd Street – Port Authority Bus Terminal: 500 m

Closest airports:

  • La Guardia Airport: 13 km
  • Teterboro Airport: 15 km
  • New York Skyports Seaplane Base: 3.4 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Private entrance
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Happy hour Additional charge

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Sofa bed

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Parking
  • Private bathroom
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Flat-screen TV
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$60 per day.:

  • Parking garage
  • Accessible parking
Image 5 of Hyatt Place New York City – Times Square
Image 6 of Hyatt Place New York City – Times Square

House Rules at Hyatt Place New York City – Times Square

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

8.0

Location:

8.8

Free WiFi:

8.3

Facilities:

7.6

Cleanliness:

8.0

Value for money:

7.5