350 West 40th Street, Hell’s Kitchen, New York, NY 10018, United States
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Doubletree By Hilton New York Times Square West Overview

First Impressions

Walking into the Doubletree By Hilton New York Times Square West, you’re immediately struck by how they’ve managed to create a sense of calm in one of the city’s most chaotic neighborhoods. The lobby feels surprisingly spacious for Midtown — and yes, you still get those famous warm chocolate chip cookies at check-in, which honestly never gets old. The staff here actually seems to know what they’re doing, which isn’t always a given in Times Square hotels where turnover can be brutal.

Location & Neighborhood

This four-star hotel sits right in Hell’s Kitchen on West 40th Street, and I mean this in the best possible way — you’re close enough to Times Square to walk there in five minutes, but far enough away that you won’t hear the Naked Cowboy at 2 AM. The location really is fantastic for couples especially, and I can see why they rate it so highly. You’ve got some of the city’s best restaurants within a few blocks (the Korean BBQ spots on 32nd Street are incredible), plus easy subway access at Port Authority or Times Square stations. The neighborhood has this great mix of locals and tourists, so it doesn’t feel like you’re stuck in a theme park version of New York.

The Room Experience

Here’s where the Doubletree By Hilton New York Times Square West really delivers — the beds are genuinely comfortable, and that’s not something I say lightly about New York hotels. The rooms aren’t huge, but they’re smartly designed with enough space to actually open your suitcase without doing yoga moves around the furniture. The bathrooms are clean and modern, though the water pressure can be a bit hit-or-miss depending on which floor you’re on. What I really appreciate is that the windows actually block out most of the street noise, which is crucial when you’re this close to the action.

Breakfast & Dining

The continental breakfast is pretty standard hotel fare — nothing that’ll blow your mind, but it gets the job done if you’re trying to fuel up before a day of sightseeing. There’s coffee, pastries, some fruit, and the usual suspects. Honestly though, with Hell’s Kitchen right outside your door, you might want to skip the hotel breakfast and grab a proper New York bagel from one of the dozens of places within walking distance. The hotel’s restaurant is decent for a quick bite, but again, you’re in one of the best food neighborhoods in the city.

Why Guests Love It

What really works about this place is the balance it strikes — you get reliable Hilton standards without paying upscale prices, and you’re positioned perfectly to explore the city. The location score of 8.6 isn’t just marketing fluff; you really can walk to Broadway shows, Central Park, and some amazing restaurants without dealing with long subway rides. Plus, those comfortable beds mean you’ll actually get some rest between all the walking around the city. It’s the kind of place where you check in, drop your bags, and immediately feel ready to tackle New York.

Doubletree By Hilton New York Times Square West Accommodations

AccommodationDetails
Standard Double Room with Two Double Beds2 double beds for 4 adults, 3 children
Two Double Beds Premium City View2 double beds for 4 adults, 3 children
Double Room with City View2 double beds for 4 adults, 3 children
Standard King Room1 extra-large double bed for 2 adults, 1 child
King Room with Roll-in Shower1 extra-large double bed for 2 adults, 1 child
One King Bed Hearing Accessible1 extra-large double bed for 2 adults, 1 child
King Room with City View- Hearing Access1 extra-large double bed for 2 adults, 1 child
Premium King Room with City View1 extra-large double bed for 2 adults, 1 child
King Bed with City View1 extra-large double bed for 2 adults, 1 child
King Room – Downtown View1 extra-large double bed for 2 adults, 1 child
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Reviews of Doubletree By Hilton New York Times Square West

  • Maan from Netherlands (7/10)

    Everyone was amazing friendly! Really would come back here.
    My son turned 10, and i asked if they could do something nice with the room! He was so suprised.
    Beds were very comfortable.
    Because we had to leave before breakfast the Lady gave me 2 tickets for the bar in the eveening before.

  • Leif from United States (8/10)

    The location was very accessible ro where we were foing

  • Nicola from United Kingdom (8/10)

    Location was great with great views. Friendly staff and room was cleaned well each day

  • Juliev from United Kingdom (8/10)

    Convenient location

  • Eileen from Germany (8/10)

    The staff at the reception including the concierge were very nice. Joanna and Jacob did a great job and made us feel special despite the amount of check-ins.

  • Natalie from United Kingdom (8/10)

    Really close to time square, but just far enough to not have the noise and foot traffic.

    Also close to port authority which is good for transport.

  • Joanne from United Kingdom (8/10)

    excellent location// room small but comfortable and adequate

  • Bethany from United Kingdom (6/10)

    The view

  • Osman from United Kingdom (7/10)

    Convenience of central location

  • Donald from Ireland (8/10)

    Location

Surroundings

What’s nearby:

  • Bryant Park: 850 m
  • Grace Plaza: 1 km
  • Verizon Plaza: 900 m
  • Bella Abzug Park: 800 m
  • Ramon Aponte Park: 700 m
  • Rainbow Playground: 650 m
  • 246 W 38th St Tenants: 450 m
  • Madame Tussauds New York: 500 m
  • The Highline 26th St Gate: 850 m
  • Matthews – Palmer Playground: 650 m

Restaurants & cafes:

  • Restaurant Tranzit: 10 m
  • Cafe/bar High Bar NYC: 10 m
  • Restaurant Trattoria Casa di Isacco: 50 m

Top attractions:

  • Central Park: 2.5 km
  • Herald Square: 1 km
  • The High Line: 1.8 km
  • Top of the Rock: 1.7 km
  • Chrysler Building: 1.7 km
  • Flatiron Building: 2.2 km
  • Strawberry Fields: 2.8 km
  • Rockefeller Center: 1.8 km
  • Museum of Modern Art: 2 km
  • Empire State Building: 1.4 km

Natural beauty:

  • Lake Pond: 2.6 km
  • Peak Kings Bluff (31m): 4 km

Ski lifts:

  • Campgaw Lift 1: 49 km
  • Campgaw Lift 2: 49 km

Public transport:

  • Train Penn Station: 800 m
  • Train New York Penn Station: 1.1 km
  • Metro42nd Street-Times Square: 550 m
  • Metro42nd Street – Port Authority Bus Terminal: 350 m

Closest airports:

  • La Guardia Airport: 12 km
  • Teterboro Airport: 15 km
  • New York Skyports Seaplane Base: 3.5 km

Facilities

General:

  • Pet bowls
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Outdoor furniture
  • Terrace

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Evening entertainment Additional charge
  • Nightclub/D J Additional charge

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Visual aids: Braille
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • 2 restaurants
  • Parking
  • Pets allowed
  • WiFi available in all areas
  • Air conditioning
  • Fitness centre
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms

Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$90 per day.:

  • Valet parking
  • Parking garage
  • Accessible parking
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House Rules at Doubletree By Hilton New York Times Square West

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

7.7

Comfort:

7.6

Location:

8.5

Facilities:

7.0

Cleanliness:

7.5

Value for money:

7.0