128 West 29th Street, Chelsea, New York, NY 10001, United States
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Image 1 of DoubleTree by Hilton Hotel New York City – Chelsea
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DoubleTree by Hilton Hotel New York City – Chelsea Overview

First Impressions

Walking into the DoubleTree by Hilton Hotel New York City – Chelsea, you’re greeted with those famous warm chocolate chip cookies — honestly, it never gets old. The lobby has that polished Hilton feel without being stuffy, and the staff actually seems happy to see you. What struck me right away was how this four-star property manages to feel both professional and welcoming, which isn’t always easy to pull off in Manhattan. The check-in process was smooth, and I could tell immediately that this wasn’t going to be one of those cramped NYC hotel experiences.

Location Perfection

Here’s the thing about Chelsea — it’s become one of those neighborhoods that locals and tourists both love, and the DoubleTree sits right in the sweet spot. You’re literally steps from the High Line, which means you can grab your morning coffee and be walking that elevated park before the crowds hit. Madison Square Garden is close enough that you can walk to Rangers games or concerts, but you’re not dealing with the chaos of being right on top of it. I mean, couples rate this location a 9.2 out of 10, and after spending time here, I totally get why. The subway access is fantastic — multiple lines within a few blocks — and you’ve got everything from trendy restaurants to classic New York delis right outside your door.

The Room Experience

The rooms are what you’d expect from a solid four-star Hilton property, but with some nice touches that make a difference. The beds are genuinely comfortable (not just hotel marketing speak), and the bathrooms are well-designed with decent counter space — something you definitely don’t take for granted in New York. What I appreciated most was the soundproofing; even though you’re in the heart of Manhattan, the street noise doesn’t really penetrate. The rooms aren’t huge, but they’re efficiently laid out, and honestly, when you’re in a location this good, you’re not spending much time in the room anyway.

Breakfast and Dining

The American breakfast here is solid — nothing revolutionary, but it gets the job done with quality ingredients and reasonable portions. You’ve got your standard options like eggs, bacon, and fresh fruit, plus some rotating specials that keep things interesting. The coffee is actually good, which matters more than people realize when you’re starting your day in a city that runs on caffeine. If you’re not in the mood for hotel breakfast, though, you’re spoiled for choice in this neighborhood — there are incredible bagel spots and coffee shops within a two-minute walk.

Why Guests Love It

What really sets the DoubleTree by Hilton Hotel New York City – Chelsea apart is that perfect balance of location, comfort, and value. You’re getting a reliable, well-run hotel in one of Manhattan’s most desirable neighborhoods without paying those insane Midtown prices. The staff knows the area well and can point you toward hidden gems, and the whole experience just feels effortless. Whether you’re here for business, sightseeing, or a romantic getaway (seriously, couples rave about this place), you’ll find yourself in the middle of everything that makes New York exciting, with a comfortable home base to retreat to at the end of the day.

DoubleTree by Hilton Hotel New York City – Chelsea Accommodations

AccommodationDetails
King Room – Non-Smoking1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds – Non-Smoking2 double beds for 4 adults, 3 children
King Room with View1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds with View2 double beds for 4 adults, 3 children
One-Bedroom King Suite with Sofa Bed – Non-Smoking1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
Queen Room with Roll-In Shower – Mobility Access/Non-Smoking1 large double bed for 2 adults, 1 child
Penthouse – Non-Smoking1 extra-large double bed for 2 adults, 1 child
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Reviews of DoubleTree by Hilton Hotel New York City – Chelsea

  • Eran from Israel (8/10)

    The room was as large as can be expected for midtown Manhattan and was very clean and cosy. The staff was very friendly. The location is great in terms of easy access to public transportation and a safe feeling outside the hotel. Also, it was very quiet at night.

  • Anıl from Turkey (7/10)

    Clean, fair atmosphere. Not great location but still manageable.

  • Majella from Ireland (8/10)

    Hotel was ideally located. very friendly staff. the text service was so handy.

  • Pitman from United Kingdom (7/10)

    Lovely breakfast. Good variety. And staff refilled empty dishes. Great location.

  • Ian from United Kingdom (7/10)

    Location & value for money

  • Jarrad from Australia (6/10)

    Comfy bed, regular and consistent housekeeping, provided toiletries, clean rooms and room temperature control. Good view of ESB

  • Sebella from United States (8/10)

    Location to Penn station and Times Square etc.

  • Suzanne from Ireland (7/10)

    The location was excellent. Staff were helpful and friendly, any issue was resolved quite quickly

  • Andy from United Kingdom (8/10)

    The location was perfect in midtown Manhattan, central to most attractions. The staff were courteous, polite and helpful. I can’t comment on the facilities, bar, restaurant, gym etc as i didn’t use them but everything else was great.

  • Paola from United States (7/10)

    Location. Elevators were down. At first one elevator but then a second. I had to climb the stairs to get to my room. I have very bad feet. I got a little money back but should’ve been comped.

Surroundings

What’s nearby:

  • Pier Park: 1,000 m
  • Herald Square: 550 m
  • Pinwheel Park: 850 m
  • Jemmys Dog Run: 800 m
  • Flatiron Building: 850 m
  • Madison Square Park: 700 m
  • 246 W 38th St Tenants: 1 km
  • Empire State Building: 650 m
  • Pierpont Morgan Library: 1.2 km
  • The Highline 26th St Gate: 800 m

Restaurants & cafes:

  • Restaurant Luna Coffee Shop: 150 m
  • Restaurant Pioneers Bar NYC: 30 m
  • Restaurant Mykonos Bleu Restaurant and Rooftop: 250 m

Top attractions:

  • Bryant Park: 1.2 km
  • Central Park: 3.1 km
  • The High Line: 1.5 km
  • Top of the Rock: 1.9 km
  • Chrysler Building: 1.9 km
  • Strawberry Fields: 3.8 km
  • Rockefeller Center: 2.1 km
  • Museum of Modern Art: 2.2 km
  • One World Trade Center: 4.6 km
  • Metropolitan Museum of Art: 4.7 km

Natural beauty:

  • Lake Pond: 2.8 km
  • Peak Kings Bluff (31m): 5 km

Public transport:

  • Metro33rd Street: 350 m
  • Train Penn Station: 650 m
  • Train New York Penn Station: 450 m
  • Metro28th Street Broadway Seventh Avenue Line: 200 m

Closest airports:

  • La Guardia Airport: 12 km
  • Teterboro Airport: 16 km
  • New York Skyports Seaplane Base: 2.2 km

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Tumble dryer
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage Additional charge
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre

Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$50 per day.:

  • Parking garage
  • Accessible parking
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House Rules at DoubleTree by Hilton Hotel New York City – Chelsea

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.0

Comfort:

7.7

Location:

8.9

Free WiFi:

8.1

Facilities:

7.0

Cleanliness:

7.6

Value for money:

6.9