

Hotel Description
Nestled in the vibrant heart of Hell’s Kitchen, Arlo Midtown stands tall as a beacon of contemporary elegance and urban sophistication. This 8.6-rated hotel, located at 351 West 38th Street, New York, NY 10018, United States, offers a unique and immersive experience for discerning travelers seeking a seamless blend of modern amenities and a touch of local charm.
As you step through the sleek, minimalist facade of Arlo Midtown, you are immediately enveloped in a warm and inviting atmosphere that celebrates the dynamic energy of the city. The hotel’s design, crafted by renowned architects, reflects a harmonious balance between form and function, seamlessly integrating the industrial chic aesthetics of the neighborhood with the refined comforts of a world-class establishment.
Each of the hotel’s guest rooms is a sanctuary of tranquility, featuring a meticulously curated selection of furnishings and amenities that cater to the needs of the modern traveler. Crisp linens, plush bedding, and an abundance of natural light create an environment that invites you to unwind and recharge after a day of exploring the city. The rooms are equipped with state-of-the-art technology, including high-speed Wi-Fi, smart TVs, and convenient USB charging stations, ensuring that you can stay connected and entertained throughout your stay.
The hotel’s commitment to sustainability and eco-consciousness is evident in its thoughtful design choices, from the use of energy-efficient lighting to the implementation of water-saving initiatives. Arlo Midtown takes pride in its dedication to minimizing its environmental impact while providing an exceptional guest experience.
One of the hotel’s standout features is its vibrant social spaces, which seamlessly blend indoor and outdoor elements to create a dynamic and engaging atmosphere. The rooftop lounge, with its panoramic views of the city skyline, is a popular gathering place for guests and locals alike, offering a chic and sophisticated setting for sipping cocktails, enjoying live music, or simply taking in the breathtaking vistas.
The hotel’s on-site dining options further enhance the overall experience, with a diverse selection of culinary delights that cater to a wide range of tastes and preferences. The signature restaurant, helmed by a team of talented chefs, showcases innovative takes on classic American fare, utilizing locally sourced ingredients and incorporating global influences to deliver a truly memorable dining experience.
Beyond the hotel’s boundaries, Arlo Midtown’s prime location in the heart of Hell’s Kitchen provides easy access to some of the city’s most iconic landmarks and attractions. Guests can explore the vibrant theater district, indulge in the diverse culinary offerings of the neighborhood, or venture out to discover the rich cultural tapestry that defines New York City.
Whether you are visiting for business or leisure, Arlo Midtown is a destination that seamlessly blends modern luxury, sustainable practices, and a genuine sense of place. The hotel’s commitment to exceptional service, attention to detail, and dedication to creating unforgettable experiences ensures that each guest leaves with a newfound appreciation for the dynamic spirit of New York City.
Rooms
- Superior King Room with 1 extra-large double bed for 2 adults, 1 child
- King Urban with 1 extra-large double bed for 2 adults, 1 child
- King City with 1 extra-large double bed for 2 adults, 1 child
- Accessible King with 1 extra-large double bed for 2 adults, 1 child
- Two Double with 2 double beds for 4 adults, 3 children
- Accessible Two Double with 2 double beds for 4 adults, 3 children
- King Terrace with 1 extra-large double bed for 2 adults, 1 child
- Accessible King Terrace with 1 extra-large double bed for 2 adults, 1 child
- Two Double Terrace with 2 double beds for 4 adults, 3 children
- King Suite with 1 extra-large double bed and 1 extra-large double bed for 2 adults, 1 child
- Arlo Suite with 1 extra-large double bed and 1 extra-large double bed for 2 adults, 1 child
- King City Terrace with 1 extra-large double bed for 2 adults, 1 child


Reviews
Michal from Israel (9/10)
I was upgraded by the guy that checked me in.had a perfect stay
Helen from United Kingdom (9/10)
Good location based on our needs. Chilled vibes. Staff very good and friendly
Daniel from United States (9/10)
Great breakfast, both food and service. Great fitness center. Tiny room
Susan from United States (9/10)
I read the reviews and it sold me. The location is perfect. Close to everything but tucked away so the noise level is not bad at all. In fact it’s quiet at night! The hotel is beautiful, decorated perfectly and so functional and comfortable. The staff could not have been nicer and so helpful. They look like they enjoy their jobs. It was decorated beautifully for Christmas too. The food was outstanding. I cannot wait to go back!
Martina from Ireland (9/10)
Everything. Spotless clean. Absolutely Fantastic staff and super location. I can’t fault anything. I particularly want to thank Mark, Richard and Jason for being so helpful when I lost a special momento that I bought as a souvenir and got personalised in Maceys. I had already left newyork when I realised it was gone. And I was very upset as this was a momento of our honeymoon . I called Arlo to see iff i left it the room but it wasn’t there. They then went to maceys and got me an exact replica of the one I lost and posted it on to me. Service over and beyond what I expected. Thank you so much everyone for an Absolutely awesome honeymoon
Graeme from United Kingdom (9/10)
Fantastic location, great staff
Sonya from Canada (9/10)
Great location, quiet at night, helpful staff.
Alan from United Kingdom (9/10)
Location great. Manager very responsive about my complaint re 10% food/drinks however discount.
Stephanie from United States (9/10)
A beautiful property, wonderful staff and a location that’s close to everything. The little cafe downstairs makes delicious coffee and has a nice selection of snacks. Check in was easy, many elevators made room access fast.
Aleth from United States (8/10)
I love the cozy vibes! I just love the simplicity of the aesthetics! The bathroom was awesome… & the water pressure in the shower = love love love!!! Felt so nice!!!
SURROUNDINGS
What’s nearby:
- The Spur: 950 m
- Herald Square: 900 m
- Bella Abzug Park: 650 m
- Hudson Blvd Park: 1 km
- Ramon Aponte Park: 800 m
- Rainbow Playground: 800 m
- 246 W 38th St Tenants: 300 m
- Madame Tussauds New York: 650 m
- The Highline 26th St Gate: 700 m
- Matthews – Palmer Playground: 800 m
Restaurants & cafes:
- Restaurant Pomodoro: 50 m
- Cafe/bar Sunflower Espresso Bar: 20 m
- Restaurant Scallywags Irish Pub and Restaurant: 50 m
Top attractions:
- Bryant Park: 1 km
- Central Park: 2.6 km
- The High Line: 1.6 km
- Top of the Rock: 1.8 km
- Chrysler Building: 1.9 km
- Flatiron Building: 2.1 km
- Strawberry Fields: 3 km
- Rockefeller Center: 2 km
- Museum of Modern Art: 2.1 km
- Empire State Building: 1.3 km
Natural beauty:
- Lake Pond: 2.7 km
- Peak Kings Bluff (31m): 4.1 km
Ski lifts:
- Campgaw Lift 1: 49 km
- Campgaw Lift 2: 49 km
Public transport:
- Train Penn Station: 700 m
- Train New York Penn Station: 950 m
- Metro34th Street – Penn Station: 500 m
- Metro42nd Street – Port Authority Bus Terminal: 500 m
Closest airports:
- La Guardia Airport: 13 km
- Teterboro Airport: 15 km
- New York Skyports Seaplane Base: 3.4 km
Facilities
General:
- Minimarket on site
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Outdoors:
- Outdoor furniture
- Terrace
Wellness:
- Fitness
- Fitness centre
Activities:
- Bicycle rental
- Happy hour Additional charge
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Visual aids: Tactile signs
- Visual aids: Braille
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Trouser press Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Telephone
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre
- Meeting/banquet facilities Additional charge
Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$80 per day.:
- Valet parking


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 8 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Age restriction:
- The minimum age for check-in is 21
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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