

Refinery Hotel – New York Overview
First Impressions
Walking into the Refinery Hotel – New York feels like stepping into a beautifully restored piece of Manhattan history. The building itself has this industrial-chic vibe that immediately tells you this five-star property isn’t trying to be another cookie-cutter luxury hotel. You’re right in the heart of Midtown on West 38th Street, and honestly, the location couldn’t be better — I mean, you’re literally surrounded by everything that makes New York exciting. The lobby has these gorgeous exposed brick walls and vintage details that make you feel like you’ve discovered something special, not just another place to sleep.
Location & Neighborhood
This spot is absolutely perfect for exploring the city, and couples seem to get it — they consistently rate the location over 9 out of 10. You’re a quick walk to Times Square without being stuck in the tourist chaos, and Bryant Park is practically next door, which is fantastic for morning coffee or an evening stroll. The Garment District surroundings give you that authentic New York feeling, plus you’ve got incredible subway access. What I love is that you can easily walk to the Empire State Building, catch a Broadway show, or hit up some of the best restaurants in the city without feeling like you need to plan your whole day around transportation.
The Rooms
The rooms at Refinery Hotel – New York really deliver on comfort — and trust me, after walking around Manhattan all day, you’ll appreciate those highly-rated beds everyone talks about. The industrial design continues up here with exposed brick and metal accents, but it’s done in a way that feels warm rather than cold. The rooms aren’t huge (this is Manhattan, after all), but they’re smartly designed with plenty of storage and workspace if you need it. The bathrooms have this nice vintage-modern feel, and the windows actually open, which is surprisingly rare in New York hotels.
Dining & Breakfast
Breakfast here covers all the bases — they’ve got vegetarian and gluten-free options alongside classic American fare, which is great when you’re traveling with different dietary needs. What’s really practical is their breakfast-to-go option, because let’s be honest, sometimes you want to grab something quick and get out there exploring rather than sitting in a restaurant. The rooftop bar is where this place really shines though — the views are spectacular, and it’s become one of those spots that locals actually frequent, not just hotel guests.
Why Guests Love It
There’s something about this hotel that just works for New York. It captures that industrial luxury vibe without feeling pretentious, and the location really can’t be beat for accessing everything the city offers. You get genuine five-star service and amenities, but in a setting that feels authentically New York rather than like it could be anywhere in the world. The staff clearly knows the neighborhood well and can point you toward hidden gems, and honestly, that local knowledge makes a huge difference when you’re trying to make the most of your time in the city.
Refinery Hotel – New York Accommodations
| Accommodation | Details |
|---|---|
| Studio King Room | 1 extra-large double bed for 2 adults, 1 child |
| Studio Queen Room | 1 large double bed for 2 adults, 1 child |
| Studio Two Queen Beds | 2 large double beds for 4 adults, 3 children |
| Deluxe Two Queen Beds | 2 large double beds for 4 adults, 3 children |
| Executive Suite | 2 × 1 extra-large double bed for 2 adults, 1 child |
| Run of House | 1 large double bed for 2 adults, 1 child |
| Room Selected at Check In | 1 double bed for 2 adults, 1 child |


Reviews of Refinery Hotel – New York
Abeer from United Arab Emirates (9/10)
Spacious Room! Comfortable bed! Yummy food! Great staff!
Recipe for a great stayMichelle from United States (9/10)
Glass of wine at check-in. Goodies on night stand. Excellent accommodations.
Sian from United Kingdom (8/10)
Location restaurants and staff
Mitchell from Canada (8/10)
Location, large rooms, friendly staff
Virginia from France (9/10)
Nice welcome details in the room for our arrival.
Loved the deco of our room and the bathroom.
Bottles of water kindly provided every day at reception.
Big and confortable room for a family of 4 with a ESB view from our window!
Perfect location within walking distance to all main spots in Manhattan.
Rooftop bar and terrace with superb ESB view!
I will go back 🙂Emma from United Kingdom (9/10)
Large rooms, great beds, perfect location & super kind staff
Emma from United Kingdom (9/10)
Great location – rooms large for NYC – staff super helpful
Kristin from United States (9/10)
Fun lively vibe
Rachel from United States (8/10)
The vibe…a little dated
Sarah from Switzerland (9/10)
Friendly service. Cool vibe and comfortable rooms.
Surroundings
What’s nearby:
- Bryant Park: 400 m
- Grace Plaza: 400 m
- Herald Square: 300 m
- Verizon Plaza: 300 m
- Top of the Rock: 1.1 km
- Chrysler Building: 1.1 km
- 246 W 38th St Tenants: 450 m
- Empire State Building: 600 m
- Pierpont Morgan Library: 550 m
- Madame Tussauds New York: 650 m
Restaurants & cafes:
- Cafe/bar Gong Cha: 0 m
- Restaurant Pret A Manger: 0 m
- Restaurant Refinery Rooftop: 20 m
Top attractions:
- Central Park: 2.3 km
- The High Line: 2.4 km
- Brooklyn Bridge: 6 km
- Flatiron Building: 1.4 km
- Strawberry Fields: 3.1 km
- Rockefeller Center: 1.2 km
- Museum of Modern Art: 1.4 km
- One World Trade Center: 5 km
- Metropolitan Museum of Art: 3.8 km
- National September 11 Memorial & Museum: 6 km
Natural beauty:
- Lake Pond: 2 km
- Peak Kings Bluff (31m): 4.9 km
Public transport:
- Train Grand Central Station: 900 m
- Train New York Penn Station: 950 m
- Metro34th Street – Herald Square: 350 m
- Metro42nd Street - Bryant Park: 300 m
Closest airports:
- La Guardia Airport: 11 km
- Teterboro Airport: 16 km
- New York Skyports Seaplane Base: 2.7 km
Facilities
Bedroom:
- Alarm clock
General:
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Carpeted
- Soundproof rooms
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
Bathroom:
- Toilet paper
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Services:
- Daily housekeeping
- Vending machine (drinks)
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Fax/photocopying
- Dry cleaning Additional charge
- 24-hour front desk
- Room service
Wellness:
- Fitness
- Fitness centre
Transport:
- Public transport tickets Additional charge
Activities:
- Live music/performance
Living Area:
- Seating Area
- Desk
Food & Drink:
- Wine/champagne Additional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Languages spoken:
- Arabic
- English
- Spanish
- French
- Polish
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- iPod dock
- Flat-screen TV
- Cable channels
- TV
Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$72 per day.:
- Valet parking
- Parking garage
- Accessible parking


House Rules at Refinery Hotel – New York
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Age restriction:
- The minimum age for check-in is 21
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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