

Refinery Hotel – New York Overview
You know what caught me off guard about the Refinery Hotel? Walking into that lobby, you immediately get hit with this sense that someone actually thought about the design instead of just throwing together another generic Manhattan hotel. The whole place sits in this converted hat factory from the 1920s, and honestly, they leaned into that industrial heritage in the best possible way – exposed brick, brass fixtures, that sort of thing, but without making it feel like a theme restaurant.
The location is actually pretty brilliant, even if West 38th Street doesn’t sound glamorous on paper. You’re basically in the thick of the Garment District, which I mean, sounds weird for a vacation, but hear me out. You can walk to Times Square in about five minutes when you want that tourist chaos, then retreat back to this quieter pocket when you’ve had enough. Bryant Park is right there too – I spent way too much time in that little oasis during my stay. The subway situation is solid; you’ve got the N, Q, R, W, S lines all within a couple blocks, so getting around is pretty painless. Just be prepared for the usual Midtown foot traffic during rush hours.
What really sold me on this place was the attention to detail that you don’t always get, even at five-star spots. The rooms feel substantial – thick walls, so you’re not hearing every conversation in the hallway. The beds are actually comfortable (I’m picky about this), and the bathrooms have decent water pressure, which honestly shouldn’t be noteworthy but somehow is in New York. There’s this rooftop bar situation that gets pretty packed on weekend evenings, but if you time it right during weekday happy hour, you get these surprisingly good views of the Empire State Building without fighting crowds. The staff seems to know what they’re doing too – check-in was smooth, they had good restaurant recommendations that weren’t just the obvious tourist traps, and when I had a minor issue with the room AC, someone was up there fixing it within like twenty minutes.
Look, it’s not cheap – this is Midtown Manhattan, after all – but the 8.6 rating makes sense when you stay there. It’s one of those places that feels distinctly New York without being gimmicky about it. The whole industrial-chic thing works because it’s authentic to the building’s history, not just slapped on for Instagram. If you’re looking for a pool or a spa, this isn’t your spot, but if you want a solid base for exploring the city with some actual character and style, the Refinery delivers. Plus, there’s something satisfying about staying somewhere that most people walk right past without realizing there’s this cool hotel tucked away in there.
Refinery Hotel – New York Accommodations
| Accommodation | Details |
|---|---|
| Studio King Room | 1 extra-large double bed for 2 adults, 1 child |
| Studio Queen Room | 1 large double bed for 2 adults, 1 child |
| Studio Two Queen Beds | 2 large double beds for 4 adults, 3 children |
| Deluxe Two Queen Beds | 2 large double beds for 4 adults, 3 children |
| Executive Suite | 2 × 1 extra-large double bed for 2 adults, 1 child |
| Run of House | 1 large double bed for 2 adults, 1 child |
| Room Selected at Check In | 1 double bed for 2 adults, 1 child |


Reviews of Refinery Hotel – New York
Abeer from United Arab Emirates (9/10)
Spacious Room! Comfortable bed! Yummy food! Great staff!
Recipe for a great stayMichelle from United States (9/10)
Glass of wine at check-in. Goodies on night stand. Excellent accommodations.
Sian from United Kingdom (8/10)
Location restaurants and staff
Mitchell from Canada (8/10)
Location, large rooms, friendly staff
Virginia from France (9/10)
Nice welcome details in the room for our arrival.
Loved the deco of our room and the bathroom.
Bottles of water kindly provided every day at reception.
Big and confortable room for a family of 4 with a ESB view from our window!
Perfect location within walking distance to all main spots in Manhattan.
Rooftop bar and terrace with superb ESB view!
I will go back 🙂Emma from United Kingdom (9/10)
Large rooms, great beds, perfect location & super kind staff
Emma from United Kingdom (9/10)
Great location – rooms large for NYC – staff super helpful
Kristin from United States (9/10)
Fun lively vibe
Rachel from United States (8/10)
The vibe…a little dated
Sarah from Switzerland (9/10)
Friendly service. Cool vibe and comfortable rooms.
Surroundings
What’s nearby:
- Bryant Park: 400 m
- Grace Plaza: 400 m
- Herald Square: 300 m
- Verizon Plaza: 300 m
- Top of the Rock: 1.1 km
- Chrysler Building: 1.1 km
- 246 W 38th St Tenants: 450 m
- Empire State Building: 600 m
- Pierpont Morgan Library: 550 m
- Madame Tussauds New York: 650 m
Restaurants & cafes:
- Cafe/bar Gong Cha: 0 m
- Restaurant Pret A Manger: 0 m
- Restaurant Refinery Rooftop: 20 m
Top attractions:
- Central Park: 2.3 km
- The High Line: 2.4 km
- Brooklyn Bridge: 6 km
- Flatiron Building: 1.4 km
- Strawberry Fields: 3.1 km
- Rockefeller Center: 1.2 km
- Museum of Modern Art: 1.4 km
- One World Trade Center: 5 km
- Metropolitan Museum of Art: 3.8 km
- National September 11 Memorial & Museum: 6 km
Natural beauty:
- Lake Pond: 2 km
- Peak Kings Bluff (31m): 4.9 km
Public transport:
- Train Grand Central Station: 900 m
- Train New York Penn Station: 950 m
- Metro34th Street – Herald Square: 350 m
- Metro42nd Street - Bryant Park: 300 m
Closest airports:
- La Guardia Airport: 11 km
- Teterboro Airport: 16 km
- New York Skyports Seaplane Base: 2.7 km
Facilities
Bedroom:
- Alarm clock
General:
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Carpeted
- Soundproof rooms
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
Bathroom:
- Toilet paper
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Services:
- Daily housekeeping
- Vending machine (drinks)
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Fax/photocopying
- Dry cleaning Additional charge
- 24-hour front desk
- Room service
Wellness:
- Fitness
- Fitness centre
Transport:
- Public transport tickets Additional charge
Activities:
- Live music/performance
Living Area:
- Seating Area
- Desk
Food & Drink:
- Wine/champagne Additional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Languages spoken:
- Arabic
- English
- Spanish
- French
- Polish
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- iPod dock
- Flat-screen TV
- Cable channels
- TV
Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$72 per day.:
- Valet parking
- Parking garage
- Accessible parking


House Rules at Refinery Hotel – New York
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Age restriction:
- The minimum age for check-in is 21
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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