116 West 31st Street, Chelsea, New York, NY 10001, United States
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Hampton Inn Madison Square Garden Overview

First Impressions

Walking into Hampton Inn Madison Square Garden, you immediately get that “this is going to work out just fine” feeling. The lobby has a clean, modern vibe without trying too hard — think comfortable business casual rather than stuffy corporate. What struck me right away was how the staff seemed genuinely happy to be there, which honestly makes such a difference when you’re dragging luggage through Manhattan after a long travel day. The whole place feels well-maintained and thoughtfully designed, like someone actually considered what tired travelers need most.

Location That Actually Matters

Here’s the thing about this three-star hotel’s location — it’s ridiculously good. You’re literally steps from Madison Square Garden and Penn Station, which means you can catch trains to anywhere or grab tickets to whatever show’s happening that night. But what I really love is that you’re in Chelsea, so you get this perfect mix of tourist accessibility and actual neighborhood life. Herald Square and all that Midtown energy is right there, but you can also wander toward the High Line or grab dinner at one of those great little spots locals actually frequent. I mean, couples rate the location 9.1 out of 10, and after staying here, I totally get why.

The Room Experience

The rooms aren’t huge — this is Manhattan, after all — but they’re smartly laid out and surprisingly comfortable. What everyone talks about (and what’s absolutely true) is how good the beds are. I’m usually a light sleeper in hotels, but I actually slept through the night here, which is saying something considering you’re in one of the loudest cities on earth. The bathrooms are compact but functional, and there’s enough space to spread out your stuff without feeling cramped. Everything feels fresh and clean, with that Hampton Inn reliability you can count on.

Morning Fuel

Breakfast here is one of those pleasant surprises that makes your whole day start better. They’ve got the full spread — continental options if you’re rushing out, proper American breakfast if you want something more substantial, and a buffet setup that actually moves efficiently even when it’s busy. The breakfast-to-go option is brilliant for New York; you can grab something decent and eat it in Bryant Park or while you’re walking to your first appointment. It’s not fancy, but it’s exactly what you need when you’re trying to fuel up for a full day of city exploration.

Why Guests Love It

What makes this place work is how it gets the balance right between location, comfort, and value. You’re paying for a three-star hotel but getting an experience that feels more upscale because of where you are and how well everything runs. The location score of 9.2 isn’t just a number — it reflects how much easier this spot makes your entire New York experience. Whether you’re here for business meetings in Midtown, catching a show, or just want to be in the thick of things without the premium price tag of a Times Square hotel, Hampton Inn Madison Square Garden delivers exactly what it promises.

New York’s hotels wrap guests in art-filled lobbies, jazz lounges, and concierge-led borough food tours.

Hampton Inn Madison Square Garden Accommodations

AccommodationDetails
Double Room with Two Double Beds – Non-Smoking2 double beds for 4 adults, 3 children
King Room – Non-Smoking1 extra-large double bed for 2 adults, 1 child
King Room with Roll-In Shower – Mobility Access/Non-Smoking1 extra-large double bed for 2 adults, 1 child
King Room with Roll-In Shower – Mobility and Hearing Access/Non-Smoking1 extra-large double bed for 2 adults, 1 child
Premium Room with Two Double Beds2 double beds for 4 adults, 3 children
Premium King Room – Non-Smoking1 extra-large double bed for 2 adults, 1 child
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Reviews of Hampton Inn Madison Square Garden

  • Ileana from Netherlands (8/10)

    Great, friendly staff, going out of their way to accommodate you. Perfect location. Good breakfast, incl. make your own fresh waffles! Requests for extra towels, crib etc. all promptly honored. We would definitely come back!

  • Stuart from United Kingdom (8/10)

    Great location- great staff!

  • John from United States (8/10)

    Great location

  • Thomas from United States (8/10)

    Location, breakfast, staff.

  • Robert from United Kingdom (8/10)

    Great location. Friendly staff.

  • Brown from United States (9/10)

    It was perfect for a one night stay, even 2 or 3 nights. But only for 1 or 2 people. It was too small for any more.

  • Vladlena from Moldova (9/10)

    Location perfect, personal is very friendly. Breakfast – OK

  • Dave from United States (8/10)

    Excellent, professional, and friendly desk staff. We were touring FIT and the hotel kept our luggage for us after checkout so we didn't have to worry about it. Great location for touring FIT. Close access to the trains. Walkable to Hamburger America. Nice breakfast and seating area, even with a lot of people in there.

  • Jocelyn from United States (9/10)

    Good, central location and close to the 34th street subway station. From check-in, every employee we encountered was very nice which is a rarity in NYC. The room was clean and the breakfast was a nice selection.

  • Jerry from United States (7/10)

    Convenience to MSG

Surroundings

What’s nearby:

  • Bryant Park: 1 km
  • Herald Square: 350 m
  • Pinwheel Park: 1.1 km
  • Jemmys Dog Run: 900 m
  • Flatiron Building: 950 m
  • Madison Square Park: 750 m
  • 246 W 38th St Tenants: 900 m
  • Empire State Building: 450 m
  • Pierpont Morgan Library: 950 m
  • The Highline 26th St Gate: 800 m

Restaurants & cafes:

  • Restaurant Ichiran: 50 m
  • Restaurant Pick A Bagel: 50 m
  • Restaurant Restaurant Associates: 50 m

Top attractions:

  • Central Park: 2.9 km
  • The High Line: 1.7 km
  • Top of the Rock: 1.7 km
  • Chrysler Building: 1.7 km
  • Strawberry Fields: 3.6 km
  • Rockefeller Center: 1.9 km
  • Museum of Modern Art: 2 km
  • One World Trade Center: 4.7 km
  • Metropolitan Museum of Art: 4.5 km
  • National September 11 Memorial & Museum: 4.8 km

Natural beauty:

  • Lake Pond: 2.6 km
  • Peak Kings Bluff (31m): 5 km

Public transport:

  • Metro33rd Street: 150 m
  • Train Penn Station: 550 m
  • Train New York Penn Station: 300 m
  • Metro34th Street – Herald Square: 300 m

Closest airports:

  • La Guardia Airport: 12 km
  • Teterboro Airport: 16 km
  • New York Skyports Seaplane Base: 2.3 km

Facilities

Bedroom:

  • Alarm clock

General:

  • Pet bowls
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Bathroom:

  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Terrace

Wellness:

  • Fitness
  • Public Bath
  • Fitness centre

Food & Drink:

  • Coffee house on site
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Ironing service Additional charge
  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre

Great for your stay:

  • 3 restaurants
  • Parking
  • Pets allowed
  • Free WiFi
  • Fitness centre
  • Flat-screen TV
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Valet parking

Entertainment and family services:

  • Board games/puzzles

Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$70 per day.:

  • Valet parking
  • Parking garage
  • Accessible parking
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House Rules at Hampton Inn Madison Square Garden

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.2

Comfort:

7.7

Location:

9.1

Free WiFi:

8.1

Facilities:

7.4

Cleanliness:

7.6

Value for money:

7.4