116 West 28th Street, Chelsea, New York, NY 10001, United States
map
Image 1 of Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea
Image 2 of Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea

Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea Overview

First Impressions

Walking into the Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea, you immediately get that clean, modern Marriott vibe — nothing flashy, but everything feels fresh and well-maintained. The lobby’s compact but welcoming, which honestly is exactly what you want in Manhattan where every square foot costs a fortune. What struck me right away was how the staff seemed genuinely helpful rather than just going through the motions, which can be hit or miss at three-star properties in the city.

Location & Neighborhood

Here’s the thing about Chelsea — it’s one of those neighborhoods that locals actually love, not just tourists. You’re on West 28th Street, which puts you walking distance from the High Line (seriously, it’s like a ten-minute stroll), Madison Square Garden, and the Flatiron District. I mean, couples rate this location a 9.2, and I totally get why. You can grab dinner in Koreatown, catch a show near Times Square, or just wander through some of the city’s best galleries. The subway access is solid too — you’ve got multiple lines within a few blocks, so getting around is actually pretty painless.

The Rooms

The rooms are what you’d expect from a modern Marriott property — clean lines, comfortable beds, and everything works like it should. They’re not huge (this is Manhattan, after all), but the layout feels smart and uncluttered. The bathrooms are updated and functional, with decent water pressure which honestly can be a gamble in older NYC hotels. What I appreciated was the attention to business traveler needs — good lighting for working, plenty of outlets, and reliable WiFi that actually delivers on its promises.

Breakfast Experience

The breakfast setup here is actually pretty impressive for a three-star hotel. They’ve got continental options if you’re in a rush, but also hot American breakfast items and a proper buffet spread. The grab-and-go option is clutch if you’re trying to catch an early meeting or want to eat your breakfast in nearby Madison Square Park. I’ve stayed at pricier places in the city with worse breakfast situations, so this felt like a genuine value-add rather than an afterthought.

Why Guests Love It

Look, this isn’t going to be the most Instagram-worthy hotel you’ve ever stayed at, but that’s kind of the point. The Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea delivers exactly what most travelers actually need — a comfortable, reliable base in an excellent neighborhood without the premium price tag of fancier properties. You’re paying for location and consistency here, and both deliver. The fact that it sits in one of the best-rated areas in New York with a 9.3 location score isn’t just marketing speak — you really can feel the difference when you’re exploring the city from this central spot in Chelsea.

Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea Accommodations

AccommodationDetails
King Room1 extra-large double bed for 2 adults, 1 child
Superior King Room1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds2 double beds for 4 adults, 3 children
Image 3 of Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea
Image 4 of Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea

Reviews of Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea

  • Lavon from United States (8/10)

    Friendly , respectful and clean!!

  • Raz from Israel (8/10)

    Perfect location. Practical room.

  • Sanchez from United States (8/10)

    Room was clean and comfortable. Heating and air was easy to manage for our comfort. In shower toiletries were a plus. There was enough variety for breakfast. Each morning I had eggs coupled with either an english muffin, a waffle, or oatmeal. There were still enough eggs even on our late mornings. Lots of fixings for oatmeal too: nuts, raisins, pumpkin seeds, and brown sugar. There was also bananas and fresh strawberries. Soy milk was available for coffee but not almond milk. Lastly, they offered free bottled water to guests.

  • Minnie from United States (8/10)

    The choices of breakfast was great
    Employee s was very helpful

  • Thomas from South Africa (9/10)

    The location was well placed for my tourist attractions

  • Diane from United States (8/10)

    Location

  • L from United States (9/10)

    Very clean, very comfortable property that is conveniently located close to train station and eateries. Friendly, welcoming staff.

  • Leigh from United States (8/10)

    The superior king room is a decent size. Bed was comfortable. Great water pressure. Very friendly staff. Breakfast was crowded but had good options. Great midtown location near MSG, subways and Penn Station.

  • Laura from Colombia (8/10)

    Location was excellent. Room was small but clean. Breakfast was good!

  • Andre from United States (9/10)

    Location, breakfast was fine. The rooftop was cool too.

Surroundings

What’s nearby:

  • Pier Park: 950 m
  • Bryant Park: 1.2 km
  • Herald Square: 600 m
  • Pinwheel Park: 800 m
  • Jemmys Dog Run: 750 m
  • Flatiron Building: 750 m
  • Madison Square Park: 600 m
  • Rubin Museum of Art: 1.1 km
  • Empire State Building: 700 m
  • The Highline 26th St Gate: 900 m

Restaurants & cafes:

  • Cafe/bar Wye Bar: 150 m
  • Restaurant Junoon: 50 m
  • Restaurant McDonald’s: 50 m

Top attractions:

  • Central Park: 3.1 km
  • The High Line: 1.5 km
  • Top of the Rock: 2 km
  • Chrysler Building: 2 km
  • Strawberry Fields: 3.9 km
  • Rockefeller Center: 2.1 km
  • Museum of Modern Art: 2.3 km
  • One World Trade Center: 4.5 km
  • Pierpont Morgan Library: 1.2 km
  • National September 11 Memorial & Museum: 4.6 km

Natural beauty:

  • Lake Pond: 2.9 km
  • Peak Kings Bluff (31m): 5 km

Public transport:

  • Train Penn Station: 750 m
  • Train New York Penn Station: 550 m
  • Metro28th Street BMT Broadway Line: 250 m
  • Metro28th Street Broadway Seventh Avenue Line: 150 m

Closest airports:

  • La Guardia Airport: 12 km
  • Teterboro Airport: 16 km
  • New York Skyports Seaplane Base: 2.1 km

Facilities

Bedroom:

  • Linen
  • Alarm clock

General:

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Kitchen:

  • Coffee machine

Bathroom:

  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Terrace

Services:

  • Luggage storage
  • Wake-up service
  • Fax/photocopying
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
  • Business centre
  • 24-hour front desk

Wellness:

  • Fitness centre

Activities:

  • Bicycle rental

Living Area:

  • Desk

Languages spoken:

  • English

Safety & security:

  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Parking Public parking is possible at a location nearby (reservation is needed) and costs U S$78 per day.:

  • Valet parking
Image 5 of Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea
Image 6 of Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea

House Rules at Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.6

Comfort:

8.0

Location:

9.2

Free WiFi:

9.0

Facilities:

7.9

Cleanliness:

8.1

Value for money:

7.6