128 West 29th Street, Chelsea, New York, NY 10001, United States
map
Image 1 of DoubleTree by Hilton Hotel New York City – Chelsea
Image 2 of DoubleTree by Hilton Hotel New York City – Chelsea

DoubleTree by Hilton Hotel New York City – Chelsea Overview

Honestly, when I first walked into the DoubleTree Chelsea, I wasn’t expecting much – I mean, it’s a business hotel on 29th Street, wedged between Madison Square Garden chaos and the trendy Chelsea scene. But you know what? This place actually gets it right in ways that matter. The lobby feels substantial without being stuffy, and yes, you still get those warm chocolate chip cookies at check-in (they’re legitimately good, not just a gimmick).

The location is what really sold me though. You’re literally a three-minute walk from the 28th Street subway station – the R and W lines – which sounds boring until you realize how much time and sanity this saves you. Penn Station is close enough to be convenient but far enough that you’re not dealing with that tourist tornado every time you step outside. I actually love that you can walk to the High Line in about ten minutes, and Chelsea Market is right there when you inevitably get hungry at weird hours. The neighborhood has this nice mix of locals grabbing coffee and visitors who aren’t all clustered in Times Square – it feels like actual New York, if that makes sense.

The rooms are what you’d expect from a solid four-star place, nothing revolutionary but definitely comfortable. The beds are properly firm, the AC actually works (crucial in summer), and the bathrooms are clean with decent water pressure. I’ll be real with you – the street-facing rooms can get a bit noisy, especially on weekends when people are bar-hopping through Chelsea, but honestly it’s just city sounds, not construction or anything jarring. The service has this efficient, no-nonsense vibe that I appreciate – they’re helpful without being overly chatty, and the front desk actually knows the neighborhood well enough to give you real recommendations. The 7.2 rating feels about right; it’s not trying to be the St. Regis, but it delivers on what it promises without any unpleasant surprises. For the price point and location, especially if you’re here for business around Midtown or want to explore Chelsea and the Village without the bridge-and-tunnel crowd, it’s a solid choice that won’t leave you with any regrets.

DoubleTree by Hilton Hotel New York City – Chelsea Accommodations

AccommodationDetails
King Room – Non-Smoking1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds – Non-Smoking2 double beds for 4 adults, 3 children
King Room with View1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds with View2 double beds for 4 adults, 3 children
One-Bedroom King Suite with Sofa Bed – Non-Smoking1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
Queen Room with Roll-In Shower – Mobility Access/Non-Smoking1 large double bed for 2 adults, 1 child
Penthouse – Non-Smoking1 extra-large double bed for 2 adults, 1 child
Image 3 of DoubleTree by Hilton Hotel New York City – Chelsea
Image 4 of DoubleTree by Hilton Hotel New York City – Chelsea

Reviews of DoubleTree by Hilton Hotel New York City – Chelsea

  • Eran from Israel (8/10)

    The room was as large as can be expected for midtown Manhattan and was very clean and cosy. The staff was very friendly. The location is great in terms of easy access to public transportation and a safe feeling outside the hotel. Also, it was very quiet at night.

  • Anıl from Turkey (7/10)

    Clean, fair atmosphere. Not great location but still manageable.

  • Majella from Ireland (8/10)

    Hotel was ideally located. very friendly staff. the text service was so handy.

  • Pitman from United Kingdom (7/10)

    Lovely breakfast. Good variety. And staff refilled empty dishes. Great location.

  • Ian from United Kingdom (7/10)

    Location & value for money

  • Jarrad from Australia (6/10)

    Comfy bed, regular and consistent housekeeping, provided toiletries, clean rooms and room temperature control. Good view of ESB

  • Sebella from United States (8/10)

    Location to Penn station and Times Square etc.

  • Suzanne from Ireland (7/10)

    The location was excellent. Staff were helpful and friendly, any issue was resolved quite quickly

  • Andy from United Kingdom (8/10)

    The location was perfect in midtown Manhattan, central to most attractions. The staff were courteous, polite and helpful. I can’t comment on the facilities, bar, restaurant, gym etc as i didn’t use them but everything else was great.

  • Paola from United States (7/10)

    Location. Elevators were down. At first one elevator but then a second. I had to climb the stairs to get to my room. I have very bad feet. I got a little money back but should’ve been comped.

Surroundings

What’s nearby:

  • Pier Park: 1,000 m
  • Herald Square: 550 m
  • Pinwheel Park: 850 m
  • Jemmys Dog Run: 800 m
  • Flatiron Building: 850 m
  • Madison Square Park: 700 m
  • 246 W 38th St Tenants: 1 km
  • Empire State Building: 650 m
  • Pierpont Morgan Library: 1.2 km
  • The Highline 26th St Gate: 800 m

Restaurants & cafes:

  • Restaurant Luna Coffee Shop: 150 m
  • Restaurant Pioneers Bar NYC: 30 m
  • Restaurant Mykonos Bleu Restaurant and Rooftop: 250 m

Top attractions:

  • Bryant Park: 1.2 km
  • Central Park: 3.1 km
  • The High Line: 1.5 km
  • Top of the Rock: 1.9 km
  • Chrysler Building: 1.9 km
  • Strawberry Fields: 3.8 km
  • Rockefeller Center: 2.1 km
  • Museum of Modern Art: 2.2 km
  • One World Trade Center: 4.6 km
  • Metropolitan Museum of Art: 4.7 km

Natural beauty:

  • Lake Pond: 2.8 km
  • Peak Kings Bluff (31m): 5 km

Public transport:

  • Metro33rd Street: 350 m
  • Train Penn Station: 650 m
  • Train New York Penn Station: 450 m
  • Metro28th Street Broadway Seventh Avenue Line: 200 m

Closest airports:

  • La Guardia Airport: 12 km
  • Teterboro Airport: 16 km
  • New York Skyports Seaplane Base: 2.2 km

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Tumble dryer
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage Additional charge
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre

Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$50 per day.:

  • Parking garage
  • Accessible parking
Image 5 of DoubleTree by Hilton Hotel New York City – Chelsea
Image 6 of DoubleTree by Hilton Hotel New York City – Chelsea

House Rules at DoubleTree by Hilton Hotel New York City – Chelsea

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.0

Comfort:

7.7

Location:

8.9

Free WiFi:

8.1

Facilities:

7.0

Cleanliness:

7.6

Value for money:

6.9