121 West 28th Street, Chelsea, New York, NY 10001, United States
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Hilton Garden Inn New York/Manhattan-Chelsea Overview

First Impressions

Walking into the Hilton Garden Inn New York/Manhattan-Chelsea, you immediately get that “this is going to work out just fine” feeling. It’s not trying to be the fanciest place in the city, but honestly, that’s exactly what I appreciated about it. The lobby has a clean, modern vibe without being sterile — you know, the kind of place where you can actually relax after spending hours wandering around Manhattan. The staff at check-in was genuinely helpful, not just going through the motions, which sets a good tone for the whole stay.

Location & Neighborhood

Here’s the thing about Chelsea — it’s one of those neighborhoods that locals actually hang out in, not just tourists. The Hilton Garden Inn sits right on West 28th Street, and I mean this when I say the location is pretty much perfect for exploring the city. You’re walking distance from the High Line (seriously, like ten minutes), Madison Square Garden is close enough that you could catch a Knicks game without much planning, and the subway connections are solid. What really struck me was how couples seem to love this area — there’s something about the tree-lined streets and the mix of galleries, cafes, and that neighborhood feel that makes it romantic without being overly touristy.

The Room Experience

The rooms at this three-star hotel are what I’d call “smartly designed” — they’ve managed to fit everything you actually need without making it feel cramped. The beds are comfortable (I’m picky about this), and there’s a decent workspace if you need to catch up on emails or plan your next day. The bathrooms are clean and functional, though don’t expect a spa experience. What I really appreciated was the little kitchenette setup — having a mini-fridge and microwave means you can grab groceries from the Chelsea Market and not blow your budget eating out for every single meal.

Breakfast & Dining

The continental breakfast gets the job done, though it’s nothing to write home about. You’ve got your standard options — pastries, coffee, some fruit — but honestly, you’re in Chelsea, so I’d recommend stepping outside for breakfast instead. There are incredible coffee shops within a two-block radius, and you’ll get a much better sense of the neighborhood. The hotel’s restaurant area is fine for a quick bite, but again, with all the dining options around here, you’d be missing out if you stayed in too much.

Why Guests Love It

What keeps people coming back to the Hilton Garden Inn New York/Manhattan-Chelsea is that it delivers exactly what it promises — a solid, comfortable base in one of Manhattan’s best neighborhoods. You’re not paying for marble lobbies or rooftop pools, but you are getting a clean, well-located place to sleep in a city where location really is everything. The fact that it consistently gets high marks for location tells you something — when you can walk to the Flatiron Building, hop on the subway to anywhere in the city, and still feel like you’re in a real New York neighborhood rather than a tourist bubble, that’s worth a lot.

New York hotels keep adventurers close to gallery districts, speakeasies, and subway hubs.

Hilton Garden Inn New York/Manhattan-Chelsea Accommodations

AccommodationDetails
King Room1 extra-large double bed for 2 adults, 1 child
Queen Room with Two Queen Beds2 large double beds for 4 adults, 3 children
Double Room with Two Double Beds and Roll-in Shower – Mobility Access2 double beds for 4 adults, 3 children
King Room with City View1 extra-large double bed for 2 adults, 1 child
King Room with Roll-In Shower – Mobility Access1 extra-large double bed for 2 adults, 1 child
Queen Room with Two Queen Beds with City View2 large double beds for 4 adults, 3 children
High Floor King Room1 extra-large double bed for 2 adults, 1 child
Queen Room with Two Queen Beds – Non-Smoking2 large double beds for 4 adults, 3 children
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Reviews of Hilton Garden Inn New York/Manhattan-Chelsea

  • Jo from United Kingdom (8/10)

    Friendly helpful staff. Comfy beds. Good shower. Complimentary coffee to take away as we set out sightseeing each day. We walked everywhere over 4 days – from Battery Park to Central Park – and consider the hotel a good location (near Empire State Bldg).

  • Tas from Singapore (8/10)

    Great location on flower street, spacious room (for nyc), very clean, not the worst prices (also for NYC standards)

  • David from Canada (9/10)

    Great central location for getting around Manhattan–very close to two subway stations on different lines. Front desk staff very helpful, from providing extra coffee pods to booking a private car for getting to the airport. Room size is a little larger than usual for basic-level Manhattan hotels. Microwave and mini-fridge made it easy to stock up on essentials and make our own breakfast. (Whole Foods and Trader Joe's locations are fairly close. Room furnishings were decent but basic. We felt we got a little more value than we could find among comparable basic Manhattan hotel options. (Manhattan hotel prices were truly exorbitant in early December so our definition of value is strictly relative.)

  • Kishwar from United States (9/10)

    Location, staff and value

  • Merry from United States (8/10)

    I was on the 12th floor, and it was quiet. I felt safe secure inside the room. The beds were comfortable, and amenities were appreciated. The front desk and bell hops were welcoming and ready to help.

  • Espen from Spain (8/10)

    Very nice big room, clean and comfortable. I am a littel putoff by steel doors, but I guess it is downtown Manhattan.

  • Veronika from Portugal (8/10)

    Excellent location, close to two metro stops and walking distance to Penn station (with trains to JFK and to EWR airports). The street has a flower market during the day, which is lovely. The staff was very kind and helpful.

  • Lorraine from United Kingdom (7/10)

    Staff very helpful and friendly.

  • Ognian from Bulgaria (8/10)

    Great location, spacious rooms, big and well illuminated bathroom.

  • Martin from United Kingdom (8/10)

    great location in the in the flower district. was lovely walking out each morning. staff were wonderful. helpful, welcoming & genuine.

Surroundings

What’s nearby:

  • Pier Park: 950 m
  • Bryant Park: 1.2 km
  • Herald Square: 600 m
  • Pinwheel Park: 800 m
  • Jemmys Dog Run: 750 m
  • Flatiron Building: 800 m
  • Madison Square Park: 600 m
  • 246 W 38th St Tenants: 1.1 km
  • Empire State Building: 700 m
  • The Highline 26th St Gate: 850 m

Restaurants & cafes:

  • Cafe/bar H Bar: 50 m
  • Restaurant Stix Bar and Grill: 30 m
  • Restaurant Mykonos Bleu Restaurant and Rooftop: 30 m

Top attractions:

  • Central Park: 3.1 km
  • The High Line: 1.5 km
  • Top of the Rock: 2 km
  • Chrysler Building: 2 km
  • Strawberry Fields: 3.9 km
  • Rockefeller Center: 2.1 km
  • Museum of Modern Art: 2.3 km
  • One World Trade Center: 4.5 km
  • Pierpont Morgan Library: 1.2 km
  • Metropolitan Museum of Art: 4.7 km

Natural beauty:

  • Lake Pond: 2.9 km
  • Peak Kings Bluff (31m): 5 km

Public transport:

  • Train Penn Station: 750 m
  • Train New York Penn Station: 550 m
  • Metro28th Street BMT Broadway Line: 250 m
  • Metro28th Street Broadway Seventh Avenue Line: 150 m

Closest airports:

  • La Guardia Airport: 12 km
  • Teterboro Airport: 16 km
  • New York Skyports Seaplane Base: 2.2 km

Facilities

General:

  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Microwave
  • Refrigerator

Bathroom:

  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture

Wellness:

  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Snack bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Languages spoken:

  • Arabic
  • English
  • Spanish
  • French
  • Korean

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge

Great for your stay:

  • Restaurant
  • Parking
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Flat-screen TV
  • Facilities for disabled guests
  • Non-smoking rooms
  • Parking garage

Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$55 per day.:

  • Parking garage
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House Rules at Hilton Garden Inn New York/Manhattan-Chelsea

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 23:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

8.2

Location:

9.0

Free WiFi:

8.3

Facilities:

7.7

Cleanliness:

8.1

Value for money:

7.6