311 West 39th Street, Hell’s Kitchen, New York, NY 10018, United States
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Element Times Square West Overview

First Impressions

Walking into Element Times Square West, you immediately notice how the lobby feels refreshingly modern without trying too hard — there’s this clean, eco-friendly vibe that actually works. The four-star property sits right in Hell’s Kitchen, and honestly, I was surprised by how quiet it felt inside despite being surrounded by all that Midtown energy. The staff greeted me with genuine smiles, not the rehearsed hotel welcome you sometimes get, and check-in was refreshingly quick.

Location & Neighborhood

You know what’s great about staying on West 39th Street? You’re literally in the sweet spot between Times Square chaos and the more authentic Hell’s Kitchen dining scene. I mean, you can walk to Broadway shows in about five minutes, but you’re also steps away from some incredible local restaurants that tourists never find. The subway access is fantastic — Port Authority is close enough to be useful but far enough that you don’t deal with the constant crowds. Couples seem to really get this location (they rate it super high), and I can see why — there’s something romantic about having both the bright lights and quieter neighborhood streets at your fingertips.

The Room Experience

The rooms here are what I’d call thoughtfully designed rather than flashy. Everything has this clean, contemporary feel with pops of green that remind you of the hotel’s environmental focus. But honestly, what impressed me most were the beds — they’re genuinely comfortable, not just hotel-marketing comfortable. The kitchenette setup is actually useful too, with a proper mini-fridge and microwave that you’ll probably use. The bathrooms are compact but well-designed, and the water pressure is solid (always a concern in older NYC buildings, though this one handles it well).

Breakfast & Dining

The breakfast situation here is pretty solid — they offer continental, American, and buffet options, so you’re not stuck with just pastries and coffee. I appreciated having actual choices, especially the healthier options that fit with the hotel’s wellness-focused brand. The dining area gets busy during peak morning hours, but there’s usually space if you’re flexible with timing. What I really liked was being able to grab something quick before heading out to explore, or sitting down for a proper meal when I had more time.

Why Guests Love It

Element Times Square West works because it strikes this balance between being in the heart of everything while still feeling like a retreat. You get that prime Manhattan location without paying premium prices, and the hotel’s focus on sustainability and wellness feels genuine rather than just trendy marketing. The combination of truly comfortable beds, smart room design, and that unbeatable Hell’s Kitchen location makes it a solid choice for both first-time visitors and people who know the city well. It’s not trying to be the fanciest place in town — it’s just doing the important things really well.

Element Times Square West Accommodations

AccommodationDetails
Guest Room, 1 King1 extra-large double bed for 2 adults, 1 child
Guest room, 1 King, City view1 extra-large double bed for 2 adults, 1 child
Guest room, 2 Double Beds2 double beds for 4 adults, 3 children
Studio, 1 King1 extra-large double bed for 2 adults, 1 child
Studio, 1 King, City view1 extra-large double bed for 2 adults, 1 child
1 Bedroom Junior Suite, 1 King1 extra-large double bed for 2 adults, 1 child
1 Bedroom Junior Suite, 1 King, City view1 extra-large double bed for 2 adults, 1 child
King Room – Hearing Accessible1 extra-large double bed for 2 adults, 1 child
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Reviews of Element Times Square West

  • Ermina from Bosnia and Herzegovina (8/10)

    The location was ideal, providing easy access to the city's attractions and amenities. Times Square is only few minutes away! The staff members were exceptionally courteous and helpful, adding to the enjoyment of my visit. The breakfast was delicious and offered a wide variety of options.

  • Margit from United States (8/10)

    Nice place, clean, convenient location, friendly staff, impressive breakfast buffet, loved the availability of coffeemaker and tea

  • Debra from United States (8/10)

    Location, good breakfast, view from room, large fridge/freezer

  • Gianbart75 from Italy (8/10)

    The room is very nice, quite spacious for the standard in Manhattan with a nice view.
    Very clean and comfortable, nice closet and very nice bathroom and shower.

  • Mitchelle from United States (8/10)

    The location was great to walk around NY City. The room was super clean and comfortable.

  • Ursula from United States (8/10)

    good

  • Michael from United States (8/10)

    The room was nice and perfect for a short stay.

  • Ianc123 from Ireland (8/10)

    The room was very spacious and the view was amazing. Breakfast was a great bonus to start day and was continually refreshed. You could'nt beat the location, Perfect.

  • Ruth from United States (8/10)

    FRIENDLY STAFF. Every staff member we encountered were smiling and welcoming. In the lobby there was great guidance and help with the elevators and entering and exiting the facility. Having a kitchenette in our room was a huge plus. We enjoyed the location, and hotel breakfast,

  • Abayomi from Qatar (9/10)

    Clean

Surroundings

What’s nearby:

  • Bryant Park: 900 m
  • Grace Plaza: 900 m
  • Herald Square: 800 m
  • Verizon Plaza: 800 m
  • Bella Abzug Park: 850 m
  • Ramon Aponte Park: 850 m
  • Rainbow Playground: 850 m
  • 246 W 38th St Tenants: 250 m
  • Madame Tussauds New York: 450 m
  • Matthews – Palmer Playground: 900 m

Restaurants & cafes:

  • Restaurant Aya Sushi: 10 m
  • Restaurant Rattle N Hum West: 100 m
  • Restaurant Dear Irving on Hudson: 150 m

Top attractions:

  • Central Park: 2.4 km
  • The High Line: 1.9 km
  • Top of the Rock: 1.6 km
  • Chrysler Building: 1.6 km
  • Flatiron Building: 2 km
  • Strawberry Fields: 2.8 km
  • Rockefeller Center: 1.7 km
  • Museum of Modern Art: 1.9 km
  • Empire State Building: 1.2 km

Natural beauty:

  • Lake Pond: 2.5 km
  • Peak Kings Bluff (31m): 3.9 km

Ski lifts:

  • Campgaw Lift 1: 48 km
  • Campgaw Lift 2: 48 km

Public transport:

  • Train Penn Station: 600 m
  • Train New York Penn Station: 900 m
  • Metro42nd Street-Times Square: 450 m
  • Metro42nd Street – Port Authority Bus Terminal: 300 m

Closest airports:

  • La Guardia Airport: 13 km
  • Teterboro Airport: 14 km
  • New York Skyports Seaplane Base: 3.3 km

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Grocery deliveries Additional charge
  • Minimarket on site
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Bathroom:

  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Snack bar

Accessibility:

  • Auditory guidance
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Parking
  • Private bathroom
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Facilities for disabled guests
  • Non-smoking rooms
  • Shower
  • Parking garage

Parking Public parking is possible at a location nearby (reservation is not needed) and costs U S$76 per day.:

  • Parking garage
  • Accessible parking
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House Rules at Element Times Square West

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 04:00 to 12:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.3

Comfort:

8.1

Location:

9.0

Free WiFi:

8.6

Facilities:

7.9

Cleanliness:

8.0

Value for money:

7.7